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‘We wanted to get out of that hell’: The shadowy organization facilitating escape from Gaza through Israel

Al Majd Europe finds clients among desperate families with no alternative to leaving the Strip. Its mission aligns with the objectives of the Netanyahu government, which created a Voluntary Migration Office to third countries

Displaced Palestinians in the Jabalia refugee camp, October 21.

Last week, 153 Gazans landed in South Africa under opaque circumstances. COGAT, the Israeli Defense Ministry agency that controls border crossings into the Gaza Strip, claimed it had allowed them to depart from an Israeli airport because “a third country” — without specifying which one — had agreed to receive them. But when the plane touched down in Johannesburg, South African authorities and the Palestinian Embassy expressed their bewilderment. They spent 10 hours on board, eventually receiving 90-day visas, due to the confusion surrounding the arrival of passengers without Israeli stamps in their passports.

The crisis brought to international attention a project that Palestinians have known about for six months. It was the latest operation by Al Majd Europe, a shadowy organization that claims to operate under humanitarian aims and has evacuated hundreds of people from the devastated Strip in three operations since May. They are sent on charter flights to Malaysia, Indonesia, Kenya, or South Africa.

“We just wanted to get out of that hellhole,” one of the passengers, who escaped to South Africa, told this newspaper. According to their accounts, which were made public after the controversy, the passengers paid between €1,000 and €3,000 ($1,157-$3,471) for their passage, didn’t know which country they would be arriving in — or were only told mid-flight — or landed in a completely different country than the one they expected.

The foreign ministries of South Africa and the Palestinian Authority (PA) have accused the entity of exploiting the desperation of Gazans to force their displacement and carry out ethnic cleansing through the back door. This is a not-so-secret dream of the Israeli government, particularly its more radical elements, who aspire to depopulate the Strip of Palestinians as much as possible and establish Jewish settlements there.

Gaza Strip

After devastating Gaza (more than 80% of buildings are damaged, according to the UN), Benjamin Netanyahu’s government has for months been sounding out dozens of countries to convince them to take in its inhabitants. The Ministry of Defense created a Voluntary Migration Office to prepare their “safe and voluntary passage to third countries” and, in February, made the port of Ashdod and Ramon Airport (both in Israel) available to those who “want to voluntarily leave” the Strip, where most people live in squalid conditions in tents. The UN has declared a famine around Gaza City, and 7% of children remain malnourished after the ceasefire agreed upon in October, according to data released last Friday by the World Health Organization’s representative in Palestine, Rik Peeperkorn.

Defense Minister Israel Katz made the announcement amid great enthusiasm for Donald Trump’s idea of depopulating Gaza and turning it into the Riviera of the Middle East. The current ceasefire agreement effectively buried that idea last month, at least on paper, by specifying that no one will be forced to leave or prevented from returning. Ramon Airport, designated for this plan, is precisely where the controversial flights have been departing from.

In conversations with EL PAÍS, families in Gaza who have begun the process of leaving through Al Majd Europe defend their decision. The accumulated horrors of two years of war and the number of times states have rejected their evacuation requests lead them to see it as their only chance to reach safety. “No one in the world welcomes Gazans,” says a Palestinian woman from the Strip, speaking anonymously. She is willing to pay the €2,350 ($2,720) per family member — the amount the company is currently demanding — to travel “anywhere.” “They use the excuse of stopping ethnic cleansing. What the hell! Do they expect us to stay here suffering without the means to survive?” she asks.

“I’ve tried everything possible to leave,” says another person on the Al Majd Europe waiting list. Israeli restrictions render a document signed by the World Health Organization certifying the family’s need to leave for medical reasons worthless. “I want to live and see my son grow up.”

In reality, the option of “escaping Gaza” in exchange for money already existed before the invasion. And it skyrocketed in the seven months between the start of the war, in October 2023, and the capture by Israeli troops of the Rafah border crossing with Egypt, which cut off that exit route. More than 100,000 Gazans left the Strip during that period, according to data that the official Palestinian statistics agency admits it has been unable to update for months. They paid between €5,000 and €10,000 ($5,800-$11,590) to a controversial Arab intermediary.

Rafah, Gaza

On its website, created in February, Al Majd Europe claims to assist Muslim communities in conflict zones and to have experience — of which it provides no proof — in Turkey and Syria. The Israeli newspaper Haaretz reported last Sunday that the Voluntary Migration Office “referred” Al Majd Europe to coordinate the departure of Palestinians with COGAT and identifies Tomer Janar Lind, an Israeli who has not denied organizing departures from Gaza, as its driving force. The organization maintains that its founders are not Israeli, but rather “refugees” and volunteers.

Muayad Saidum, the group’s operational leader in Gaza according to its website, told this newspaper that cooperation with Israel is limited to security checks “devoid of any political dimension.” “All Palestinians, including [PA] President Mahmoud Abbas, must coordinate their departure with Israel to travel from Gaza and the West Bank,” he explained. A former police officer for the Hamas government in Gaza and a Palestinian bodybuilding champion, Saidum described his work as “humanitarian.” “I can prove that every user asks us to travel,” he wrote, assuring that the departures will continue despite the controversy: “Some even beg us to rescue them.”

In a statement posted on its Facebook profile, it further argues that the entity does not announce the destination to users “for security reasons,” so that neither Hamas nor the Palestinian Authority can try to stop them, and that they can “return whenever they want,” although in reality it is Israel (which controls the Palestinian borders) that will accept that eventuality or not.

For those seeking to escape Gaza, contacting Saidum is a victory. “He writes to those whom Israel approves to travel,” says one user. Before that, applicants contact another agent. An automated response requests passport photos for security checks and states that the price covers “all expenses to the destination country.”

Once payment is made, the user remains vigilant. A message from Saidum, sent just hours in advance to a specially created WhatsApp group, summons the travelers to a point in the Gaza Strip, which they must reach by any means necessary, regardless of the circumstances on the ground. They are instructed to reply that they are participating in an evacuation organized by France if anyone asks where they are going.

With the curtains drawn, the buses proceed to Kerem Shalom, a border crossing point between Israel and Rafah. Some passengers recall finding the Palestinian side of the crossing deserted. They are forced to leave their luggage and are then transported over 120 miles to Ramon Airport, near the city of Eilat, in southern Israel.

Gazans who were previously hesitant to pay for the ticket now want to do so. “We know Israel is behind this and will prevent our return, but we deserve the chance to escape from here,” says one woman.

Al Majd Europe’s first operation, in May, was free of charge and repatriated 57 passengers, including Saidum, according to the group. The plane landed in Budapest, and some people continued on to Indonesia or Malaysia. A second operation, on October 27, transported 150 Palestinians. They stopped in Kenya, and most continued on to South Africa, where they entered without incident.

The airlines involved in the flights deny having contacted Al Majd Europe or engaging in any dubious practices. On board, however, unusual scenes unfolded. Passengers on the second flight discovered they were headed to Nairobi when the captain announced it over the public address system.

The third operation — the one that sparked the crisis — ended with 130 Palestinians in South Africa, dozens more turned away to other countries, and the displeasure of the authorities. Government sources quoted by the local press explained the 10-hour wait as necessary to ensure that no Hamas leaders were on board. The border control authority publicly stated that the delay was due to the requirement for health and immigration checks. In the latter case, standard requirements were not being met. But they ultimately decided to let them through out of “empathy and compassion,” according to the country’s president, Cyril Ramaphosa.

Foreign Minister Ronald Lamola has made it clear that he will not tolerate similar incidents. “We do not want any more flights of this kind to our territory, because this is a clear plan aimed at expelling Palestinians from Gaza,” he declared last Monday during a press briefing ahead of the G-20 summit scheduled for this weekend in Johannesburg. “This appears to be part of a broader plan to expel Palestinians from Palestine to different regions of the world. This is a clearly orchestrated operation.”

The South African government has maintained a leading role in criticizing Israel’s military operations in Gaza, filing the complaint for alleged genocide against Israel that has been under review by the International Court of Justice in The Hague since the end of 2023. Due to its history, it is also a global symbol of the fight against colonization processes.

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